Terms of Service | SenangFlow

These Terms of Service ("Terms") govern your access to and use of the SenangFlow services, including our website, platform, and related services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.

1. Account Registration

To use certain features of the Services, you must register for an account. When you register, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security of your account credentials
Be responsible for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

2. Subscription and Billing

Our Services are offered on a subscription basis. By subscribing to our Services:

You agree to pay all fees associated with your subscription plan
Billing occurs on a recurring basis (monthly or annually, depending on your plan)
You authorize us to charge your payment method for these recurring fees
Subscriptions automatically renew unless cancelled prior to the renewal date
Fees are non-refundable except as provided in our 14-day money-back guarantee or as required by law

We may change our fees and billing methods at any time. We will provide notice of any material changes in advance.

3. Money-Back Guarantee

We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with our Services, you may request a full refund within 14 days of your initial subscription purchase. To request a refund, contact our support team. This guarantee applies only to your initial subscription purchase and not to renewals or add-on services.

4. User Content

Our Services allow you to input, upload, or otherwise provide content such as client information, product details, pricing, and quotation terms ("User Content"). With respect to User Content:

You retain all ownership rights in your User Content
You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display your User Content solely for the purpose of providing the Services to you
You represent and warrant that you have all rights necessary to grant us the license above
You are solely responsible for your User Content and the consequences of sharing it
We take no responsibility and assume no liability for User Content that you or any third party posts or transmits using our Services

5. Prohibited Conduct

You agree not to engage in any of the following activities:

Violating any applicable laws or regulations
Infringing the intellectual property rights of others
Transmitting any material that is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
Interfering with or disrupting the Services or servers or networks connected to the Services
Attempting to gain unauthorized access to any part of the Services or any systems or networks connected to the Services
Using the Services for any illegal purpose or to facilitate illegal activities
Scraping, data mining, or otherwise collecting information from the Services in an automated manner
Impersonating another person or entity or misrepresenting your affiliation with a person or entity

6. Intellectual Property Rights

The Services and all content and materials included on the Services (other than User Content), including, but not limited to, text, graphics, logos, images, and software, are owned by us or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services solely for your internal business purposes and in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

7. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of the Services, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Our aggregate liability to you for all claims arising out of or relating to the Services or these Terms shall not exceed the amount paid by you to us for the Services during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless our company, its affiliates, officers, directors, employees, agents, and licensors from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Services using your account.

10. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, you will continue to have access to the Services until the end of your current billing period.

11. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website or within the Services. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Services.

12. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services.
Governing Law: These Terms shall be governed by the laws of the state of California, without regard to its conflict of law provisions.
Dispute Resolution: Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco, California, under the rules of the American Arbitration Association.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign these Terms without our prior written consent, but we may assign these Terms without restriction.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]